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Finally got some breathing space for my first post of the year! In order to get a major client through Christmas which is traditionally their busiest period of the year (where load normally goes up five-fold), we embarked on a major platform refresh where both the back end SQL Server DBMS was upgraded from SQL 2008R2 to SQL Server 2012 and the hardware was upgraded to 2 x Dell PowerEdge R910s with 4 x 10 (physical) cores and 512GB of RAM in each server.